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FAQ
What is resin art?
Resin art involves using epoxy resin as a medium to create stunning works of art. The resin is poured, molded, or sculpted to produce a variety of pieces, including coasters, trays, wall art, and more.
Are resin products durable?
Yes, resin products are known for their durability. When properly cured, epoxy resin forms a strong and resilient surface that is resistant to scratches, heat, and water damage.
Can I customize my resin piece?
Absolutely! We offer customization options for many of our resin products. You can choose your preferred colors, sizes, and designs to create a unique piece that reflects your personal style and preferences.
How can I contact customer support?
If you have any questions or concerns, our customer support team is here to help. You can reach us via email at imishita1991@gmail.com or through our contact form on the website. We’ll get back to you as soon as possible.
How should I care for my resin art?
Resin art is relatively low-maintenance but requires some basic care to maintain its beauty. Avoid placing resin pieces in direct sunlight for prolonged periods, as UV exposure can cause yellowing. Additionally, clean resin surfaces with a mild soap and water solution, and avoid using abrasive cleaners or scrubbing pads.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your resin art piece, please contact us within 3 days of receiving your order to arrange for a return or exchange. Please note that customized or personalized items may not be eligible for return.
What is the turnaround time for custom orders?
The turnaround time for custom orders can vary depending on the complexity of the design and our current workload. We’ll provide you with an estimated timeframe when you place your order, and we’ll keep you updated throughout the process.
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